60-Day Confidence Window
Shop with more peace of mind. If an eligible purchase does not feel right, contact us within 60 days so we can review the next step.
What are you looking for?
Free shipping on orders above $79
Supernatural Wellness gift cards available
60-day money back guarantee
Guarantee
Our guarantee is built around clear expectations, helpful support, and a simple path when something about your order is not right.
Confidence support for eligible wellness purchases.
Shop with more peace of mind. If an eligible purchase does not feel right, contact us within 60 days so we can review the next step.
If you find a lower eligible price, reach out with the product details and our team will help review it.
Questions about products, orders, shipping, returns, or policies can be sent through the Contact Us page.
How It Works
Use the contact page and include your order number, product name, and a short note about the issue.
Our team checks the order information and confirms the best available option for the situation.
When approved, we guide you through the refund, replacement, return, or store credit process.
Good to Know
Guarantee, return, and refund eligibility can depend on product condition, order details, timing, and store policy. Keep the final policy text in Shopify Admin aligned with this page before publishing.
The storefront highlights a 60-day money-back guarantee for eligible purchases.
Include the order number, email used at checkout, product name, and a clear note about what went wrong.
Eligibility can vary by product type, condition, and policy requirements. Contact support so the team can review the order.
Customers can use the Contact Us page for product, order, guarantee, return, and policy questions.